General terms of sale

These general terms of sale (hereinafter the "GTS") govern the contractual relationship between BELLUM, a SASU with a share capital of 1,000.00 euros, registered under number 931 750 681 R.C.S. Paris, whose registered office is located at 90, rue des Archives, 75003 Paris (hereinafter the "Provider"), and any natural or legal person (hereinafter the "Client") subscribing to the services of the BellumAI platform.

Acceptance of these GTS is a mandatory prerequisite for any subscription. The Client acknowledges having read them and accepts them without reservation. Ticking the corresponding box during the registration process constitutes acceptance of these GTS.

The BellumAI platform is an online business intelligence service intended for professionals in the IT services company (ESN) sector and, more generally, for any professional engaged in business-to-business (B2B) commercial prospecting.

The platform enables in particular: the in-depth analysis of target companies based on BELLUM's proprietary database and on publicly accessible sources; the identification and enrichment of professional contacts; the generation of strategic recommendations, personalised action plans and tailored messages using artificial intelligence technologies; the scoring and ranking of target accounts.

The results generated by the platform are produced for information and guidance purposes only, and are subject to a best-efforts obligation. They in no way constitute a guarantee of commercial, financial or legal results. Responsibility for the use of the information provided lies exclusively with the Client.

The BellumAI platform uses artificial intelligence technologies to generate analyses, recommendations, messages and action plans. In accordance with Regulation (EU) 2024/1689 of 13 June 2024 laying down harmonised rules on artificial intelligence (AI Act), BELLUM informs the Client that the content produced by the platform is generated or assisted by artificial intelligence.

The Client acknowledges and accepts that: the content generated by artificial intelligence consists of suggestions provided for guidance only, which in no way replace the professional judgement of the user; the quality and relevance of the results depend in particular on the quality of the information provided by the Client upon registration and on the availability of the sources consulted; data relating to companies and contacts may contain inaccuracies, and it is the Client's responsibility to verify it before taking any action; the artificial intelligence makes no autonomous decision of a legal or financial nature on behalf of the Client.

The services are offered in the form of a monthly or annual subscription, according to the plans and prices described on the pricing page of the Site. Prices are indicated in euros exclusive of tax (excl. VAT) and inclusive of all taxes (incl. VAT). The applicable VAT is that in force on the day of invoicing.

BELLUM reserves the right to modify its prices at any time. Any price change will be notified to the Client by email at least thirty days before it comes into force. The Client shall have the option of terminating their subscription before the new prices apply, without charge or penalty.

Certain features of the platform, in particular company analyses, are subject to a credit system. Each analysis consumes a set number of credits according to the subscription plan taken out by the Client. The number of credits included in each plan is indicated on the pricing page of the Site.

Credits not used during a billing period are not carried over to the following period, unless expressly stated otherwise in the plan taken out. The purchase of additional credits may be offered under the conditions displayed on the Site. Credits are non-exchangeable, non-refundable and non-transferable.

Payment is made by bank card via a secure PCI-DSS certified payment provider, or by bank transfer for clients who have taken out an enterprise plan on quotation. The subscription is invoiced on the date of subscription, then on each monthly or annual due date according to the chosen plan.

In the event of payment failure or rejection of the debit, the Provider shall notify the Client by email and grant them a period of seven days to remedy the situation. After this period, the Provider reserves the right to suspend access to the services until the payment has been fully regularised.

Any sum not paid on its due date shall automatically bear late-payment interest at the rate provided for by Article L. 441-10 of the French Commercial Code, namely three times the legal interest rate, without any formal notice being required. A fixed indemnity of forty euros for recovery costs shall also be payable automatically, in accordance with Article D. 441-5 of the same Code.

The subscription is entered into for the term corresponding to the chosen plan (monthly or annual). It is renewed by tacit renewal for successive periods of the same duration, unless terminated by either party under the conditions defined below. In accordance with Article L. 215-1 of the French Consumer Code, the Client will be informed by email of the possibility of not renewing their contract, at the earliest three months and at the latest one month before the end of the current period.

The Client may terminate their subscription at any time from their personal space on the platform or by email sent to contact@bellum-it.com. Termination takes effect at the end of the current billing period. No pro-rata refund will be made for the period already invoiced, except where the right of withdrawal provided for in Article 8 below is exercised.

The Provider may terminate the subscription automatically and without notice in the event of a serious breach by the Client of any of its obligations under these GTS or the GTU, and in particular in the event of fraud, abusive use of the platform or an attempt to circumvent the security measures, after formal notice has remained without effect for a period of fifteen days.

In accordance with Articles L. 221-18 et seq. of the French Consumer Code, the consumer Client has a period of fourteen days from the subscription to exercise their right of withdrawal, without having to give reasons or pay any penalty.

However, in accordance with Article L. 221-28 of the French Consumer Code, the Client who expressly requests that the performance of the service begin before the expiry of the withdrawal period (in particular by launching a company analysis or using credits) acknowledges that they expressly waive their right of withdrawal for the part of the service already performed. Where applicable, the Client will be refunded the amount corresponding to the service not yet performed, pro rata to the time remaining.

To exercise this right, the Client shall send the Provider a statement expressing their wish to withdraw, by email to contact@bellum-it.com or by post to BELLUM, 90 rue des Archives, 75003 Paris.

The BellumAI platform, its algorithms, its artificial intelligence models, its proprietary database, its interface and all of its software components are and shall remain the exclusive property of BELLUM. The subscription grants the Client a personal, non-exclusive, non-assignable and non-transferable right of use, limited to the duration of the subscription and to the Client's professional use.

The analysis results generated by the platform (company profiles, contact lists, action plans, personalised messages) may be freely used by the Client in the course of their commercial activity. The Client shall however refrain from: reselling, redistributing or making available to third parties the raw results of the platform for competing purposes; reconstituting, decompiling or attempting to reconstitute the databases, algorithms or models of the platform; using the results to develop a similar or competing service.

The notes, comments and annotations entered by the user in the platform remain their property.

BELLUM undertakes to provide the services with diligence, in accordance with industry standards, within the framework of a best-efforts obligation. The Provider does not guarantee: the accuracy, completeness or currency of the data and analyses generated by the platform; the achievement of commercial results by the Client; the permanent and uninterrupted availability of the platform, which may be subject to maintenance operations or technical interruptions.

In any event, the Provider's liability under these GTS is limited to the total amount of the sums actually paid by the Client during the twelve months preceding the event giving rise to the damage. The Provider shall in no event be held liable for indirect damage, loss of revenue, loss of data, operating losses, loss of profits, damage to image or commercial harm suffered by the Client.

The processing of personal data in connection with the performance of the services is governed by the Privacy and personal data protection policy available on the Site. The Client acknowledges having read it.

If any of the provisions of these GTS were to be annulled by a final court decision, such nullity would not entail the nullity of the other provisions, which shall remain in full force and effect.

These GTS are governed by French law. In the event of a dispute between professionals, and after an attempt at amicable resolution has remained unsuccessful for a period of thirty days, the competent courts of Paris shall have sole jurisdiction, notwithstanding a plurality of defendants or third-party proceedings.

The consumer Client may also make free use of the consumer mediator designated by BELLUM, whose contact details will be provided upon request sent to contact@bellum-it.com, or refer the matter to the European Commission's online dispute resolution platform available at the following address: https://ec.europa.eu/consumers/odr.